City of Rochester Hills, MI - 2018 Clearinghouse Award Winner
Outstanding Innovations in Elections
The Election Day Precinct Support Portal allows precinct workers to submit requests or questions via a smart phone or tablet using a simple Google Form.
The City of Rochester Hills’ Election Day Precinct Support Portal allowed precinct workers to submit requests or questions via a smart phone or tablet using a simple Google Form. Form submissions were fed into a shared Google Sheet in real time that was monitored by phone staff and runners moving between precincts. Support calls were ranked by priority and dropped to the bottom of the Google Sheet once they were resolved. In this way, Rochester Hills was able to provide critical Election Day support across 32 precincts with just three staff. Election Inspectors were able to submit the request with the assurance that someone was responding. The Portal also generated valuable data, including requests per precinct, individual response rates and a breakdown of the different assigned priority levels.